Shop
Yamakichiya

Company
NAUTS INC.

Person In Charge
Asami Noda

Address
#403 Fukasawa Bldg 4-35-7 Fukasawa, Setagaya-ku, TOKYO 158-0081 JAPAN

TEL
+81-3-5758-1537

FAX
+81-3-5758-1540

Mail Address
store@yamakichiya.com

Home Page
http://yamakichi.com

Products
Decoration Goods, Gadgets, Toys & Collectibles, Figures.

About Payment
Accepted Payment Method: Credit Card
Payment must be made in Japanese Yen.

Shipping Carrier
We currently use JAPAN POST (EMS) for our shipping services.(4 to 10 Business Days after shipped from our warehouse)*

Shipping Timeline
In-stock orders will ship from our warehouse within 1 to 3 business days after payment has cleared.**

* / ** The transit time is calculated using business days,meaning Saturday and Sunday don't count toward the transit time.

Tracking Your Shipment
A shipping confirmation will be sent with your tracking number to the email address that you provided. Tracking information may not be available for the first 24 to 48 business hours. If you cannot retrieve your tracking information after this 48 business-hour period, contact customer service by email at store@yamakichiya.com

Refunds/Returns/Exchanges
In the event the product that you purchase was damaged*, defective, missing items, or if you receive the wrong item, contact store@yamakichiya.com within 7 days of the delivery date. We apologize for the inconvenience and we will help to resolve your issue in a timely manner. *Please note that we do not guarantee 'mint packaging' on collectibles and will not consider the item as damaged.